Core values
Compassion
Our beneficiaries come first in everything we do.
We work intentionally to provide compassionate and genuine care - treating people with sensitivity and empathy, always seeking to understand their needs, circumstances, feelings and perspectives. By doing so, we aim to ensure that our beneficiaries feel heard, valued and supported every step of the way.
Courage
We believe that courage is not just a virtue, but a catalyst for change. It is the willingness to speak up and stand for what is right - even in the face of adversity - that enables us to push beyond conventional boundaries and challenge the status quo in order to find sustainable solutions to society's most pressing problems. With unwavering perseverance, we fearlessly step into the 'arena' and dare greatly.
Integrity
Every day, we strive to embody integrity.
To ensure that the highest ethical standards are upheld, we conduct ourselves with transparency, accountability and honesty in all actions - both big and small. By recognising that trust is earned, we honour our commitments and make every effort to be responsible stewards of the resources entrusted to us.
Humility
By acknowledging that we play just a part in fulfilling a greater vision, we recognise the roles and value the contribution of others. We take ownership of our actions, considering the impact on those around us and embrace our limitations as opportunities for further development and growth.
Collaboration
By fostering a culture of teamwork, we aim to create an inclusive and supportive work environment where people can thrive. Open communication and trust serve as the cornerstone of our endeavours, allowing us to drive innovation and create positive change. Together with our partners, donors and other stakeholders, we work towards making a greater impact in the communities we reach.
Agility
Our agility is rooted in our commitment to our beneficiaries.
We strive to be responsive and prepared to address the ever-changing circumstances of those we serve. We are proactive in our approach - continuously improving our strategies, technologies and methods to ensure that patient care remains at the forefront of our efforts.